TERMS & CONDITIONS
1. My average turnaround is 7-10 business days, May be as long as 14-21 business days for popular holidays such as Christmas, Mothers Day, Fathers Day. So order with plenty of time to spare.
2. Rush orders are available for an extra charge. If you need an order faster than my current turnaround time, please let me know when ordering and you will be charged an extra $15.
3. Every detail must be confirmed in the order process (size, colors, fonts, etc).
4. Due to the customization of items, all payments must be made when ordering before I can begin the design process. I send an invoice through PayPal. Orders must be paid within 24 hours or your order will be cancelled.
5. All sales are FINAL.
6. By ordering a custom product from me, you are consenting to having photos of your item being shared on my Facebook, Twitter and Instagram pages, as well as on my website.
7. Shipping is available and you will be billed for it before your order is mailed. I can't give you a shipping quote before an order is done (especially tumblers) because the epoxy changes the weight of an item. Shirts and other items start at $2.66 for shipping. You will receive a tracking number with every order. You may also pick up in Magnolia, TX.
8. Once an item leaves my hands, I am no longer responsible for said item. I can not guarantee the post office will handle your item with care even if I mark the package as fragile. If your item is damaged during delivery, it is your responsibility to contact your local post office. You may purchase shipping insurance for an extra $10.
9. I use Ozark Trail for my tumblers. If you would like a specific brand (Yeti, RTIC, etc) there will be an additional charge.
10. I cannot guarantee an exact duplicate of a photo that you send me as each item is custom made. I will get as close as I can to the photo provided.
11. By ordering from me, you acknowledge that you accept these terms and conditions.
MY RIGHTS AND RESPONSIBILITIES
1. I will do my best to complete your order in the time frame mentioned above.
2. I reserve the right to decline or cancel orders. I am a mom, grandma and wife, and things happen. If this is the case, I will notify you immediately to discuss the situation with your order.
1. Tumblers, can coolers, wine glasses
- Do NOT soak in water
- Hand wash ONLY
- Do not microwave or freeze
- Do not leave in your vehicle for long periods
- Do not scrub with anything that will scratch
- Wash inside out
© Copyright Candi's Vinyl Creations, LLC